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Malaysia Airlines (MAS)
Penerbangan Malaysia
ڤنرباڠن مليسيا Founded Hubs Focus cities / secondary hubs Frequent flyer program Member lounge Fleet size Destinations Parent company Headquarters Key people

IATA MH	ICAO MAS	Callsign MALAYSIAN
1947 (as Malayan Airways)
KL International Airport
Kota Kinabalu International Airport Kuching International Airport
Enrich by Malaysia Airlines
Golden Lounge
91
Over 100
Penerbangan Malaysia Berhad
Kuala Lumpur, Malaysia
Idris Jala (Managing Director & CEO)
Website: http://www.malaysiaairlines.com

Malaysia Airlines (Abbreviated: MAS ; Malay: Penerbangan Malaysia) is the national airline of Malaysia, serving international and domestic destinations. It has the largest fleet size in South East Asia and is one of only four airlines to have been awarded a 5-star rating by Skytrax.

Contents 1 History 2 Corporate Info 2.1 Group Structure 3 Corporate Image & Logo 3.1 Corporate Image 3.2 Corporate Logo 4 Destinations 4.1 Codeshare Partners 4.2 Flight Numbers 5 Fleet 5.1 Current Fleet 5.2 Future Fleet 5.3 Historic Fleet 6 Onboard Entertainment 7 Loyalty Programmes 8 Awards 9 Incidents & Accidents 10 Other Info 11 References 12 External Links

History

Main Article: Malaysia Airlines Timeline

Corporate Info

Malaysia Airlines is listed on the stock exchange of Bursa Malaysia under the name Malaysian Airline System Berhad. Its parent company is Penerbangan Malaysia Berhad. The airline has suffered high losses over the years as a result of fuel price increases and poor management. The Government of Malaysia overhauled the operations of the airline and Idris Jala was appointed as the new CEO in 1 December 2005. Under his leadership, Malaysia Airlines unveiled its Business Turnaround Plan (BTP) in February 2006 which highlighted low yield, an inefficient network and low productivity (overstaffing). The airline headquarters building in downtown Kuala Lumpur has been sold. The new corporate headquarters is now at Sultan Abdul Aziz Shah Airport in Subang.

Group Structure

MASkargo

Golden Holidays

Malaysia Airlines has over 20 subsidiaries and associates including:

Malaysia Airlines Cargo Sdn. Bhd. - 100% Malaysia Airlines Cargo Sdn. Bhd. is a cargo division of Malaysia Airlines and commercially known as MASkargo. It is a cargo carrier based in Advanced Cargo Center in KL International Airport. Main Article: MASkargo

MAS Aerotechnologies Sdn. Bhd. - 100% MAS Aerotechnologies Sdn. Bhd. is an engineering and maintenance division of Malaysia Airlines also known as Malaysian Airlines' Engineering and Maintenance Division. Malaysian Airlines' Engineering and Maintenance Division offers aircraft maintenance, calibration services, engineering & maintenance training and total engineering & maintenance support to various airline customers, among them are KLM Royal Dutch Airlines, Garuda Indonesia and Royal Brunei Airlines.

MAS Academy Sdn. Bhd. - 100% MAS Academy Sdn. Bhd. is a training facility of Malaysia Airlines built for human factors and resources development. The MAS Academy is a training facility for employees. MAS Academy also provides training for other organisations in airline operations and other related sectors.

MAS Golden Holidays Sdn. Bhd. - 100% MAS Golden Holidays Sdn. Bhd. is a division of Malaysia Airlines. Known as Golden Holidays, the division is responsible for marketing and selling Malaysia Airlines holiday packages and tours.

Corporate Image & Logo

Corporate Image

Uniform for male & female cabin crew

Cabin crews of Malaysia Airlines

Female Uniform - Sarong Kebaya The design of the Sarong Kebaya was introduced on 1 March 1986. It was designed by the School of Fashion at Mara Institute of Technology (Malay: Institut Teknologi Mara) and later known as Mara University of Technology (Malay: Universiti Teknologi Mara). The design reflects the Malaysian culture. The batik material depicts the kelarai motif which is a bamboo weave pattern. It appears in the background in subdued hues of the basic uniform colour. Superimposed on the kelarai motif is a mixture of local flora such as the cempaka, jasmine and the leaves of the hibiscus. The geometric Sarawakian motif is used for the lapels of the baju, edges of sleeves and the sarong. On 1 January 1993, the colors of the batik were enhanced to complement the color of the male cabin crew's new uniform. Color Code

• Sarong Kebaya with yellow flowers are for the Inflight Supervisors.
• Sarong Kebaya with pink flowers are for the Chief Stewardesses, Leading Stewardesses and Flight Stewardesses.
• Sarong Kebaya with magenta flowers are for the ground frontliners.

Male Uniform - Classic & Service Jackets Male cabin crews are required to wear the classic jacket whenever they are outside the aircraft with some exceptions. However, onboard the aircraft, male cabin crews with the exception of male In-flight Supervisors are required to wear the service jacket. Color Code

• Dark shade Ottanio color jackets are for Inflight Supervisors, Chief Stewards, Leading Stewards and Flight Stewards.
• Light shade Ottanio color jackets are for male ground frontliners.

Corporate Logo

Winged Tiger (1947-1966)

1947-1965: Winged Tiger

The history of the airline starts in 1937 when Malayan Airways Limited was registered as a company. However, it was 1947 when it commenced flying operations, bearing the symbol of a Winged Tiger. In 1963, the airline was renamed Malaysian Airways Limited when Federation of Malaysia was formed. Subsequently, Borneo Airways Limited was absorbed by Malaysian Airways Limited.

MSA (1967-1971) In 1965, with the political separation of Singapore from Malaysia, there was continued participation by the governments of Malaysia and Singapore in the airline. In 1967 the company changed its name to Malaysia-Singapore Airline Limited (MSA), which was the joint national air carrier for both countries, and a new logo was introduced.

Moon Kite (1971-1987)

1971-1987: The original moon kite

since 1987

In 1971, Malaysia-Singapore Airline Limited was separated into two airlines, each with its own policies and objectives, leading to the birth of Malaysia's flag carrier, Malaysian Airline System (MAS) on 3 April 1971. The name was chosen because, in abbreviated form, MAS in Malay means gold, to symbolize the quality service the airline aims to achieve.

Current Logo (since 1987) A new corporate logo designed by Mara Institute of Technology (Malay: Institut Teknologi Mara) later known as Mara University of Technology (Malay: Universiti Teknologi Mara) was introduced on 15 October 1987, retaining the essence of the moon kite, with a sheared swept-back look for a more aerodynamic posture. Along with the new corporate logo, a new type nuance - MALAYSIA, was created.. It is italicized to slant parallel with the logo to accentuate speed as well as direction. Within this corporate typestyle, the alphabets MAS bear red clippings to denote initials of the statutory name of the airline, Malaysian Airline System (MAS) were added after the original design was rejected by former Prime Minister Tun Dr. Mahathir. The introduction of blue to the original red logo (1971-1987) has national significance. The red and blue divides equally in the mid-spine to connote equilibrium.

Destinations

Under the Business Turnaround Plan (BTP), Malaysia Airlines began restructuring. The plan is based on the hub-and-spoke approach and the new Domestic Rationalism Policy announced by the Government. This resulted in Malaysia Airlines’ domestic routes being restructured from 118 to 22 routes and international routes from 114 to 90.

The domestic restructuring plan began in August 2006, whilst the restructuring of the international sector is being implemented in phases. Phase one - rerouted flights via KL International Airport as the primary hub and phase two, which required routes to be axed after exhaustive route profitability are completed.

The plan not just reduced the airline flights but also improving connectivity and frequency on targeted routes. Previously, Malaysia Airlines only operated 2 daily waves of flight arrivals and departures, but from August 2006, the airline operated 4 waves of flight per day. The airline also launched its new flight schedules effective August 2006 to ensure better connectivity.

Main Article: Malaysia Airlines Destinations

International As of August 2006, Malaysia Airlines flies to 60 destinations in Asia, Australasia, the Middle East, Europe, North America, Africa and South America plus 16 destinations within Malaysia. In cooperation with codeshare partner airlines, the airline serves a further 23 destinations worldwide. It was the first airline in Southeast Asia to fly to South Africa following the demise of apartheid and the only airline in the region that serves South America via its services to Buenos Aires, Argentina.

Domestic The implementation of Domestic Rationalism Policy in August 2006, saw Malaysia Airlines lose its non-trunk domestic routes and it will operate only 19 trunk routes within Malaysia. The national carrier operates 7 trunk routes between KL International Airport (KLIA) and Peninsular Malaysia cities, 6 trunk routes between KLIA and Sabah/Sarawak, and 6 trunk routes within Sabah and Sarawak. However, in July 2006, Malaysia Airlines will fly to 3 additional non-trunk routes increasing its domestic routes to 22.

Rural Air Services From its creation, up until 31 July 2006, Malaysia Airlines provided air links between remote areas of East Malaysia and its urban centers through Rural Air Services (RAS). Using the 19-seater Twin Otter aircraft, Malaysia Airlines provided services to the airstrips in Bakalalan, Bario, Belaga, Kudat, Lawas, Limbang, Mukah, Long Akah, Long Banga, Long Lelang, Long Seridan, Marudi, Mulu and Tomanggong. The loss making RAS was inherited by Malaysia Airlines through the creation of Malaysian Airline System (MAS), from 1971 until 2006. The service is now operated by FlyAsianXpress.

Codeshare Partners

Flights operated by partner airlines on behalf of Malaysia Airlines

• Air Mauritius - Mauritius
• Austrian Airlines - Vienna [Termination effective March 2007]
• bmi - Aberdeen, Belfast, Dublin, Durham, Edinburgh, Glasgow, Leeds-Bradford, Manchester
• Garuda Indonesia - Jakarta, Darwin
• Gulf Air - Bahrain, Muscat
• KLM Royal Dutch Airlines - Amsterdam, Bergen, Copenhagen, Gothenburg, Helsinki, Jakarta, Oslo, Stavanger, Stockholm
• Qatar Airways - Doha
• Thai Airways International - Penang
• Transaero Airlines - Moscow [Effective Jan 2007] [1]
• Uzbekistan Airways - Tashkent
• Virgin Blue - Adelaide, Ballina Byron, Brisbane, Broome, Cairns, Canberra, Coffs Coast, Darwin, Frase Coast, Gold Coast, Hamilton Island, Hobart, Launceston, Mackay, Melbourne, Newcastle, Perth, Rockhampton, Sunshine Coast, Sydney, Townsville, Whitsunday Coast [2]

Flights operated by Malaysia Airlines on behalf of partner airlines

• Air India - Bangalore, Hyderabad, Los Angeles, Mumbai, Melbourne, Taipei
• All Nippon Airways - Nagoya, Osaka, Tokyo
• Dragon Air - Hong Kong, Kota Kinabalu, Kuching
• Garuda Indonesia - Denpasar, Jakarta, Medan, Surabaya, Frankfurt, London, Paris
• KLM Royal Dutch Airlines - Amsterdam, Adelaide, Auckland, Brisbane, Melbourne, Perth, Sydney
• Philippine Airlines - Cebu, Manila, Kota Kinabalu
• Swiss International Airlines - Zurich
• Thai Airways International - Bangkok, Phuket

Joint operations between Malaysia Airlines and partner airlines

• Cathay Pacific Airways - Hong Kong, Penang
• Dragonair - Hong Kong, Kota Kinabalu
• Korean Air - Seoul, Kota Kinabalu, Penang
• Myanmar Airways International - Yangon
• Royal Brunei Airlines - Bandar Seri Begawan, Kota Kinabalu
• Singapore Airlines - Singapore, Penang
• Silk Air - Singapore, Langkawi, Kota Kinabalu, Kuching
• SriLankan Airlines - Colombo

Flight Numbers

Malaysia Airlines flight numbers are allocated according to geographical regions. In general, even-numbered flight numbers are outbound from Malaysia.

• MH001-MH049: Europe
• MH050-MH089: Greater China, Japan and Korea
• MH090-MH099: North America
• MH100-MH149: Australia and New Zealand
• MH150-MH199: Middle East and Indian Subcontinent
• MH200-MH299: Africa and South America
• MH300-MH399: Greater China (from East Malaysia)
• MH600-MH699: Singapore
• MH700-MH999: Southeast Asia
• MH1000-MH1999: Domestic : Peninsular Malaysia
• MH2000-MH2999: Domestic : East Malaysia
• MH3000-MH3999: Domestic : East Malaysia Rural Air Services
• MH6000-MH6999: MASkargo (Cargo/freighter services)
• MH8000-MH8999: Chartered & Hajj flights
• MH9000-MH9999: International codeshares

Fleet

Main Article: Malaysia Airlines Fleet

Malaysia Airlines: 9M-MPH - Boeing 747-400 in standard livery

Malaysia Airlines: 9M-MRD - Boeing 777-200ER in special livery

Current Fleet

The airline flies Boeing 747-400, Boeing 777-200 and Airbus A330 aircraft mainly for medium to long haul international routes, while the Boeing 737-400 is often used for shorter international and domestic flights departed from KL International Airport, Kota Kinabalu International Airport and Kuching International Airport. The Malaysia Airlines fleet consists of the following aircraft:

Passenger Aircraft Aircraft Type Model Series # in Service # of Seats/Seat Pitch (") Total # of Seats Routes First Business Economy

Boeing 747-400	747-4H6	15	12/80"	41/58"	306/34"	359	Long Haul International
			18	50	316	384
Boeing 777-200	777-2H6ER	17	0	35	247/34"	282	Long Haul International
Airbus A330-300	A330-322	11	0	44/45"	250/34"	294	Short-Medium Haul International/Regional/Domestic
			0	42	256	298
			0	42	260	302
Airbus A330-200	A330-223	05	0	42/62"	187/32"	229	Medium-Long Haul International/Regional
			0	42/62"	190/32"	232
Boeing 737-400	737-4H6	37	0	16/36"	128/32"	144	Short Haul Domestic/Regional

Freighter Aircraft Aircraft Type Model Series # in Service Cargo Capacity
(kg) Remarks

Boeing 747-400F	747-4H6F	02	120,000	Freighter aircraft
Boeing 747-200F	747-236B 747-2F6B	04	100,000	Freighter aircraft

Color Legend:
RNSD aircraft. Flat bed/Lie flat Seats	Dry leased aircraft from ILFC	Wet leased aircraft from Air Atlanta Icelandic

Notes

-RNSD aircraft is a refurbished aircraft with brand new cabin features. -As of August 2006, the average age of Malaysia Airlines' fleet was 11 years.

Future Fleet

In 2003, Malaysia Airlines' parent company Penerbangan Malaysia Berhad (PMB) signed a deal for 6 Airbus A380-800 aircraft. The first A380-800 was to be delivered in early 2007 under a lease deal from its parent company Penerbangan Malaysia Berhad (PMB). However, in October 2006, Airbus parent company EADS said that the A380 will be delayed for another year.

Aircraft on Order Aircraft Type Model Series # on Order Delivery Date Notes

Airbus A380-800	A380-841	06	TBA	-

Historic Fleet

List of aircraft that Malaysia Airlines and its predecessor companies flew in past.

Historic Fleet Aircraft Type # of Aircraft Terminated from Operation Notes

Airbus A300	6	July 1995	-
Airbus A310	1	October 1990	-
Airbus A330-300	3	March 2000	-
Airspeed Consul	Unknown	Unknown	-
Boeing 707	10	February 1980	-
Boeing 737-100	5	September 1972	-
Boeing 737-200	23	March 1988	-
Boeing 737-400	34	May 1998	-
Boeing 737-500	9	October 2000	-
Boeing 737-700 BBJ	1	June 2003	-
Boeing 737-800	2	March 2006	Leased out from Travel Service Airlines.
Boeing 747-200	4	March 2005	-
Boeing 747-300	1	April 2002	-
Boeing 747-400	4	May 2003	-
Briston Britannia	Unknown	Unknown	-
Britten Norman Islander	4	Unknown	-
De Havilland Canada Comet	8	Unknown	-
De Havilland Canada DHC Beaver	Unknown	Unknown	-
De Havilland Canada DHC-6 Twin Otter	7	August 2006	-
Fokker F27	20	Unknown	-
Fokker F50	12	August 2006	-
Douglas DC-3	Unknown	Unknown	-
Douglas DC-4	Unknown	Unknown	-
Lockheed Super Constellation	Unknown	Unknown	-
McDonnell Douglas DC10	6	March 2000	-
McDonnell Douglas MD11	6	March 2000	-
Twin Pioneers	2	Unknown	-
Vickers Viscount	Unknown	Unknown	-

Onboard Entertainment

Selects is the in-flight entertainment system of Malaysia Airlines. Pasengeres can choose over 500 hours of audio and video programming. With 200 music CDs and 40 movies on-demand available, passengers can start, stop, forward and rewind their selected programme at will. A touch screen personal TV is available for First Class passengers and Golden Club Class (Business Class) on board Boeing 747-400 and Boeing 777-200 aircraft.

Loyalty Programmes

Main Article: Enrich Loyalty Programme

Malaysia Airlines has 2 loyalty programmes, Grads for Students by Malaysia Airlines (Grads) and Enrich by Malaysia Airlines (Enrich). Grads is a loyalty programme with benefits designed for students. Enrich by Malaysia Airlines is a travel reward programme for frequent travellers that comprises a variety of airlines, banks, credit card issuers, hotels and lifestyle retailers around the world.

Awards

Main Article: Malaysia Airlines: Awards

Malaysia Airlines has won numerous awards from international organizations, such as Skytrax.

Incidents & Accidents

Malaysia Airlines is accredited by IATA with the IOSA (IATA Operations Safety Audit).

• 4 December 1977 - A Boeing 737 (9M-MBD) as Flight 653 was hijacked, and crashed in Tanjung Kupang, Johor killing 100 people aboard.

• 18 December 1983 - An Airbus A300 leased from Scandinavian Airlines System (OY-KAA) crashed short of the runway in Sultan Abdul Aziz Shah Airport in poor weather, with no fatalities.

• 15 September 1995 - A Fokker F50 (9M-MGH) crashed during approach in Tawau, Sabah due to wind shear. 34 passengers were killed.

• 15 March 2000 - An Airbus A330-300 (9M-MKB)at KL International Airport after arriving from Beijing revealed the canisters contained a chemical called "hydroxy quino-line" (used for rust-proofing) had leaked, causing severe damage to the aircraft fuselage.

• 3 November 2006 - One of the engines of Malaysia Airlines Flight 91's Boeing 777-200 exploded on the runway of Stockholm Arlanda Airport. The aircraft returned safely to Stockholm Arlanda Airport. No one was injured.

Other Info

• Malaysia Airlines is the only Asian airline to offer services to Ministro Pistarini International Airport in Buenos Aires, Argentina.
• Malaysia Airlines is the 43rd operator in the IOSA (IATA Operations Safety Audit) registry out of 275 IATA member airlines.
• First airline to provide air to ground retail transactions, onboard the Boeing 777-200 and some B747-400 aircraft.
• Boeing's airline code for Malaysia Airlines is XXX-XH6, i.e. 737-2H6, 747-4H6, 777-2H6.

References

• Malaysia Airlines; (2002). Malaysia Airlines Cabin Crew Manual: Introduction to Malaysia Airlines. Kuala Lumpur: Flight Operations.
• Malaysia Airlines; (2002). Malaysia Airlines Cabin Crew Manual: Grooming & Uniform Procedures. Kuala Lumpur: Flight Operations.
• Berita Pulse; (October 2006). Berita Pulse, October 2006. Kuala Lumpur: Communications Division, Malaysia Airlines.
• Berita Pulse; (August 2006). Berita Pulse, August 2006. Kuala Lumpur: Communications Division, Malaysia Airlines.
• Berita Pulse; (July 2006). Berita Pulse, July 2006. Kuala Lumpur: Communications Division, Malaysia Airlines.
• Berita Pulse; (June 2006). Berita Pulse, June 2006. Kuala Lumpur: Communications Division, Malaysia Airlines.
• "Malaysia Airlines: Corporate Info". Retrieved 31 October 2006.
• "MASkargo: Corporate Info". Retrieved 31 October 2006.
• "Berita Pulse". Retrieved 31 October 2006.
• Going Places; (August 2006). Going Places, August 2006. Kuala Lumpur: Communications Division, Malaysia Airlines.
• "AeroMalaysia: Malaysia Airlines: Current Fleet". Retrieved 31 October 2006.
• "AeroMalaysia: Malaysia Airlines: Former Fleet". Retrieved 31 October 2006.

External Links

• Malaysia Airlines - Corporate Website
• Penerbangan Malaysia Berhad - Parent Company
• MASkargo - MASkargo Corporate Website
• Enrich by Malaysia Airlines - Enrich Frequent Flyer Programme

Airlines of Malaysia:

AirAsia • FlyAsianXpress • Berjaya Air • Malaysia Airlines • MASkargo • Transmile Air Services

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